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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vladimir Greengauz

Vladimir Greengauz

September 5, 2025

5  out of  5
rating by Vladimir Greengauz
"Very impressed with the job done by Toby Freeman. Very quick and efficiently he helped us to get rate reduction for our home insurance premiums. Thank you very much, great job."
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Patricia Daly

September 3, 2025

5  out of  5
rating by Patricia Daly
"I spoke with Toby Freeman this morning and he was so helpful. He stayed with me on the phone and gave information needed to the Claims department for me. My experience with Toby as well as Claims was clear, respectful and professional."
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Ciera Manyfield

September 2, 2025

5  out of  5
rating by Ciera Manyfield
"I worked with Grace and she was amazing! Walked me through everything and went over discounts I could qualify for. I didn’t feel forced into anything. I used to have a bad driving history so I always just assumed I would have to pay more for insurance. When I received my quote from my previous insurance company to add my son to my insurance as he just got his permit I just about cried. My pervious insurance quoted me $560 a month for less coverage. I now have way better coverage for 1/4th of the price. I cannot express how grateful I am. Grace is professional, sweet and patient. (Think she’s earned herself a raise *wink*)"
We responded:
"Thank you, Ciera, for sharing your experience with Grace. It's great to hear that she was able to help you find better coverage at a more affordable rate. We appreciate your feedback and look forward to continuing to serve your insurance needs. Take care!"
Profile photo of Bin

Bin

August 21, 2025

5  out of  5
rating by Bin
"They offered me a great discount, and their service is excellent. The staff are very friendly, professional, and always eager to help me solve any issues. I truly appreciate their support and highly recommend them!"
We responded:
"Thank you, Bin, for your kind words and recommendation! We're glad to hear that our team has been able to assist you effectively and that you're happy with the service and discounts. If you ever need anything else, feel free to reach out."
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Sher Freebird

August 14, 2025

5  out of  5
rating by Sher Freebird
"Working with Toby Freeman and Mike McHugh is quick, easy, friendly and efficient. I had been with another agent for almost 20 years and got tired of my policies going up up up. I never even met this agent either. I have been with state farm for several years now and am glad I am. August 2025 Once again Toby at State Farm has been a blessing in a recent accident I was in and helped me deal with the person at faults not so easy to work with. I am so glad i am with them."
We responded:
"Thanks for choosing us, Sher! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Verna Keiser

August 11, 2025

5  out of  5
rating by Verna Keiser
"Helped me with my business insurance needs. Great guys /office to work with!"
We responded:
"Thank you, Verna, for your feedback! We're glad to hear that our team could assist with your business insurance needs. We appreciate your support and look forward to working with you again."
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Denise Quillen

August 6, 2025

5  out of  5
rating by Denise Quillen
"Very grateful for Toby contacting me about an insurance quote. Toby was able to lower my payment and get me better coverage on our two vehicles than our previous insurance company. I really appreciate his expertise in our unique personal article policies as well. I feel well informed, and he is always quick in responding to any questions/policy changes. The entire State Farm team has been extremely helpful, patient, and kind in a recent claim I had. Was able to quick coverage with absolutely zero hoops to jump through. Will continue to refer State Farm, and especially Toby, to friends and family. :)"
We responded:
"Thank you, Denise, for your thoughtful review. It's great to hear that Toby and the team were able to assist you effectively with your insurance needs and provide a seamless experience. We appreciate your referrals and look forward to continuing to serve you and your family. "
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Emmeline Frantz

July 31, 2025

5  out of  5
rating by Emmeline Frantz
"Super friendly and helpful, glad to have them handling my insurance :)"
We responded:
"Thank you, Emmeline, for your feedback! We're glad to hear that you find our team friendly and helpful. It's great to have you with us."
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Brett Hildreth

July 31, 2025

5  out of  5
rating by Brett Hildreth
"I have been with Mike McHugh's office for like 25 years - home(s) and cars. They have always been responsive and good at answering phones. Pricing has always been competitive. Friendly folks. Thanks, Team McHugh, and keep up the good work!"
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Michael Johnson

July 18, 2025

5  out of  5
rating by Michael Johnson
"I worked with Toby and he helped me to find the best coverage for the best price. Great to work with. Great price, saved me a lot of money for the same coverage I had before. Would definitely recommend this agency to everyone. Doesn't hurt to check and get a price quote! You might be surprised at the savings."
We responded:
"Thank you, Michael, for your feedback! We're glad to hear Toby was able to assist you in finding the right coverage at a great price. We appreciate your recommendation and look forward to serving you in the future."
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Matthew Hoban

July 18, 2025

5  out of  5
rating by Matthew Hoban
"I have been with Mike McHugh, for at least 20 or 25 years. They are always friendly, helpful and informative. I appreciate the fact that I am treated like a person, and not a number. Jodi and the office team helped me through some rough patches and we're always very kind. I am grateful to have had a solid insurance team most of my life. Now my children are becoming Mike McHugh customers too!"
We responded:
"Thank you, Matthew, for your thoughtful review and for being a long-time customer. It's great to hear that Jodi and the team have been supportive throughout the years. We're honored to serve you and your family. "
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Rob Zweber

July 9, 2025

5  out of  5
rating by Rob Zweber
"Switched over to McHugh agency and had a great experience setting everything up with Toby, he has been great to work with. Fast, efficient, and responsive service!"
We responded:
"Thank you, Rob, for sharing your experience with us! We're glad to hear that Toby provided fast and efficient service during your switch to our agency. If you need any further assistance, feel free to reach out. "
Profile photo of Richard Smith

Richard Smith

July 2, 2025

5  out of  5
rating by Richard Smith
"Thanks for everything I didn't even know how things work, but now we understand thanks"
We responded:
"Thank you, Richard! We're happy to hear that we could help clear things up for you. If you have any more questions, please feel free to reach out again!"
Profile photo of Tim Sutton

Tim Sutton

July 2, 2025

5  out of  5
rating by Tim Sutton
"We got excellent service and a solution to our problem within hours! Thanks so much to Yashae!! She was extremely friendly and helpful!"
We responded:
"Thank you, Tim! We're glad to hear that Yashae was able to assist you so efficiently. Your satisfaction is important to us, and we appreciate your support."
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Jan Poehland

June 25, 2025

5  out of  5
rating by Jan Poehland
"Great service and super easy to work with"
We responded:
"We’re grateful for your feedback, Jan! Knowing that we made a positive impact means a lot to us. Thank you for trusting us with your insurance needs! "
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Amelia

June 24, 2025

3  out of  5
rating by Amelia
"We’ve had a consistently difficult experience with this office over the years—making it incredibly frustrating to be a long-time customer. That said, Toby has been the one person who’s been very helpful. He’s been responsive, patient, and diligent in sorting out problems, and his efforts have stood out."
Profile photo of Elizabeth Langford

Elizabeth Langford

June 13, 2025

5  out of  5
rating by Elizabeth Langford
"We have been doing business with the company for years. The only draw back is cost for the year."
We responded:
"Thank you, Elizabeth, for your long-term trust and support. We understand that cost is an important factor, and we're always here to discuss any concerns or options that might better suit your needs. Your feedback is invaluable to us."
Profile photo of Ivar Zemmels

Ivar Zemmels

May 25, 2025

5  out of  5
rating by Ivar Zemmels
"Good service"
We responded:
"Thank you, Ivar, for your nice words and great rating! We're happy to know you had a good experience with our service. If you have any questions or need help, just let us know."
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Scott akuma

May 10, 2025

5  out of  5
rating by Scott akuma
"Always willing to help when in a tight spot financially. Great place for insurance😀."
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
Profile photo of Marty Rathmanner

Marty Rathmanner

May 8, 2025

5  out of  5
rating by Marty Rathmanner
"Mike McHugh and Toby Freeman have been very attentive to all of my family's insurance needs and helping us navigate a roof claim and better/lower insurance rates for our children!!! Great job Toby and Mike......"
We responded:
"Thank you, Marty, for your kind words and for sharing your experience with us. We're glad to hear that Mike and Toby were able to assist your family with your insurance needs and the roof claim. If there's anything else we can do for you, please feel free to reach out."
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Michael Peltsman

May 5, 2025

5  out of  5
rating by Michael Peltsman
"Perfect service for Mike McHugh office. However general State Farm web site is worst."
We responded:
"Thank you, Michael, for your feedback and the perfect rating for our office! We're glad to hear you had a great experience with us. We appreciate your input on the State Farm website and will pass it along to help improve the overall service."
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Will McDonald

April 30, 2025

5  out of  5
rating by Will McDonald
"Toby and team do a great job!"
We responded:
"Thank you, Will, for your kind words and the perfect rating! We're glad to hear that Toby and the team are meeting your expectations. If there's anything else we can assist you with, feel free to reach out."
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Kelly Prochnow

April 28, 2025

5  out of  5
rating by Kelly Prochnow
"They are wonderful to work with! Always there when you need them!"
We responded:
"Thank you, Kelly, for your kind words and the perfect rating! We're glad to hear that our team has been able to support you whenever needed. If there's anything else we can assist you with, please feel free to reach out."
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Anissa Kelly

April 22, 2025

5  out of  5
rating by Anissa Kelly
"I left a message that I purchased another care and needed insurance on it. I received a call back promptly and immediately received the temporary proof of insurance via email. Thank you everybody."
We responded:
"Anissa, we truly appreciate you taking the time to share such a wonderful review! We feel fortunate to have customers like you and are always here to assist you whenever you need us!"
Profile photo of Mary Ausen

Mary Ausen

April 10, 2025

5  out of  5
rating by Mary Ausen
"5 stars once again! Toby has been very thorough explaining things to me and making sure I have the best coverage for my condo and auto. Thank you, thank you! Jody and Jen have been much more helpful than what I have experienced previously. They have both been very thorough and very patient in explaining things to me and are working to give me the best needed coverage. In reviewing my insurance policy and needs, Mike was top notch. I learned so much about coverage and be prepared. Many thanks for taking the time to explain things to me!"
We responded:
"Mary, thank you for trusting Jody and Jen with your insurance needs. We greatly appreciate you!"