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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Witt

October 1, 2025

5  out of  5
rating by C Witt
"We switched over to State Farm Insurance about a year ago and can kick ourselves why we didn't do it a long time ago. All of the agents at Mike McHugh's Agency have been very professional, considerate and tied into the local community that they serve. Not only are we saving money in our premiums for the same coverages, we are enjoying the comradery."
We responded:
"Carl, we are so glad to hear that we are able to save you money in your policies. Thank you for leaving us a review! "
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James Mitchell

September 30, 2025

5  out of  5
rating by James Mitchell
"As always, an incredible level of knowledge, support and professionalism. Always appreciate working with them and have never had a bad experience."
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Elliott Davis

September 27, 2025

5  out of  5
rating by Elliott Davis
"Very responsive and helpful!"
We responded:
"Hearing that you had a great experience makes our day! We appreciate your trust and look forward to continuing to serve you! "
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Gina Fangel

September 23, 2025

5  out of  5
rating by Gina Fangel
"They made everything so easy! Highly recommend."
We responded:
"Thank you, Gina, for your kind words and recommendation! We're glad to hear that your experience was smooth and straightforward. If you ever need assistance in the future, feel free to reach out."
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Mary McColl

September 17, 2025

5  out of  5
rating by Mary McColl
"Great customer service. I have worked with this office for years."
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
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Dan Wascoe

September 16, 2025

5  out of  5
rating by Dan Wascoe
"We have been clients at Mike McHugh’s State Farm insurance office for more than four decades. We have policies for home, vehicle and umbrella coverage and have been impressed with his staff’s efficiency and helpfulness."
We responded:
"Thank you, Dan, for your long-standing trust in our office over the years. It's great to hear that our team's efficiency and helpfulness have made a positive impact on your experience. We look forward to continuing to serve your insurance needs."
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Vladimir Greengauz

September 5, 2025

5  out of  5
rating by Vladimir Greengauz
"Very impressed with the job done by Toby Freeman. Very quick and efficiently he helped us to get rate reduction for our home insurance premiums. Thank you very much, great job."
We responded:
"Thank you, Vladimir, for your kind words about Toby Freeman's assistance. We're glad to hear he was able to help you with your home insurance premiums efficiently. Your feedback is greatly appreciated."
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Patricia Daly

September 3, 2025

5  out of  5
rating by Patricia Daly
"I spoke with Toby Freeman this morning and he was so helpful. He stayed with me on the phone and gave information needed to the Claims department for me. My experience with Toby as well as Claims was clear, respectful and professional."
We responded:
"Thank you, Patricia, for sharing your experience with Toby and our Claims department. It's great to hear that Toby was able to assist you effectively and provide the support you needed. We appreciate your feedback and look forward to continuing to serve you."
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Ciera Manyfield

September 2, 2025

5  out of  5
rating by Ciera Manyfield
"I worked with Grace and she was amazing! Walked me through everything and went over discounts I could qualify for. I didn’t feel forced into anything. I used to have a bad driving history so I always just assumed I would have to pay more for insurance. When I received my quote from my previous insurance company to add my son to my insurance as he just got his permit I just about cried. My pervious insurance quoted me $560 a month for less coverage. I now have way better coverage for 1/4th of the price. I cannot express how grateful I am. Grace is professional, sweet and patient. (Think she’s earned herself a raise *wink*)"
We responded:
"Thank you, Ciera, for sharing your experience with Grace. It's great to hear that she was able to help you find better coverage at a more affordable rate. We appreciate your feedback and look forward to continuing to serve your insurance needs. Take care!"
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Bin

August 21, 2025

5  out of  5
rating by Bin
"They offered me a great discount, and their service is excellent. The staff are very friendly, professional, and always eager to help me solve any issues. I truly appreciate their support and highly recommend them!"
We responded:
"Thank you, Bin, for your kind words and recommendation! We're glad to hear that our team has been able to assist you effectively and that you're happy with the service and discounts. If you ever need anything else, feel free to reach out."
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Sher Freebird

August 14, 2025

5  out of  5
rating by Sher Freebird
"Working with Toby Freeman and Mike McHugh is quick, easy, friendly and efficient. I had been with another agent for almost 20 years and got tired of my policies going up up up. I never even met this agent either. I have been with state farm for several years now and am glad I am. August 2025 Once again Toby at State Farm has been a blessing in a recent accident I was in and helped me deal with the person at faults not so easy to work with. I am so glad i am with them."
We responded:
"Thanks for choosing us, Sher! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Verna Keiser

August 11, 2025

5  out of  5
rating by Verna Keiser
"Helped me with my business insurance needs. Great guys /office to work with!"
We responded:
"Thank you, Verna, for your feedback! We're glad to hear that our team could assist with your business insurance needs. We appreciate your support and look forward to working with you again."
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Denise Quillen

August 6, 2025

5  out of  5
rating by Denise Quillen
"Very grateful for Toby contacting me about an insurance quote. Toby was able to lower my payment and get me better coverage on our two vehicles than our previous insurance company. I really appreciate his expertise in our unique personal article policies as well. I feel well informed, and he is always quick in responding to any questions/policy changes. The entire State Farm team has been extremely helpful, patient, and kind in a recent claim I had. Was able to quick coverage with absolutely zero hoops to jump through. Will continue to refer State Farm, and especially Toby, to friends and family. :)"
We responded:
"Thank you, Denise, for your thoughtful review. It's great to hear that Toby and the team were able to assist you effectively with your insurance needs and provide a seamless experience. We appreciate your referrals and look forward to continuing to serve you and your family. "
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Emmeline Frantz

July 31, 2025

5  out of  5
rating by Emmeline Frantz
"Super friendly and helpful, glad to have them handling my insurance :)"
We responded:
"Thank you, Emmeline, for your feedback! We're glad to hear that you find our team friendly and helpful. It's great to have you with us."
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Brett Hildreth

July 31, 2025

5  out of  5
rating by Brett Hildreth
"I have been with Mike McHugh's office for like 25 years - home(s) and cars. They have always been responsive and good at answering phones. Pricing has always been competitive. Friendly folks. Thanks, Team McHugh, and keep up the good work!"
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Michael Johnson

July 18, 2025

5  out of  5
rating by Michael Johnson
"I worked with Toby and he helped me to find the best coverage for the best price. Great to work with. Great price, saved me a lot of money for the same coverage I had before. Would definitely recommend this agency to everyone. Doesn't hurt to check and get a price quote! You might be surprised at the savings."
We responded:
"Thank you, Michael, for your feedback! We're glad to hear Toby was able to assist you in finding the right coverage at a great price. We appreciate your recommendation and look forward to serving you in the future."
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Matthew Hoban

July 18, 2025

5  out of  5
rating by Matthew Hoban
"I have been with Mike McHugh, for at least 20 or 25 years. They are always friendly, helpful and informative. I appreciate the fact that I am treated like a person, and not a number. Jodi and the office team helped me through some rough patches and we're always very kind. I am grateful to have had a solid insurance team most of my life. Now my children are becoming Mike McHugh customers too!"
We responded:
"Thank you, Matthew, for your thoughtful review and for being a long-time customer. It's great to hear that Jodi and the team have been supportive throughout the years. We're honored to serve you and your family. "
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Rob Zweber

July 9, 2025

5  out of  5
rating by Rob Zweber
"Switched over to McHugh agency and had a great experience setting everything up with Toby, he has been great to work with. Fast, efficient, and responsive service!"
We responded:
"Thank you, Rob, for sharing your experience with us! We're glad to hear that Toby provided fast and efficient service during your switch to our agency. If you need any further assistance, feel free to reach out. "
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Richard Smith

July 2, 2025

5  out of  5
rating by Richard Smith
"Thanks for everything I didn't even know how things work, but now we understand thanks"
We responded:
"Thank you, Richard! We're happy to hear that we could help clear things up for you. If you have any more questions, please feel free to reach out again!"
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Tim Sutton

July 2, 2025

5  out of  5
rating by Tim Sutton
"We got excellent service and a solution to our problem within hours! Thanks so much to Yashae!! She was extremely friendly and helpful!"
We responded:
"Thank you, Tim! We're glad to hear that Yashae was able to assist you so efficiently. Your satisfaction is important to us, and we appreciate your support."
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Jan Poehland

June 25, 2025

5  out of  5
rating by Jan Poehland
"Great service and super easy to work with"
We responded:
"We’re grateful for your feedback, Jan! Knowing that we made a positive impact means a lot to us. Thank you for trusting us with your insurance needs! "
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Amelia

June 24, 2025

3  out of  5
rating by Amelia
"We’ve had a consistently difficult experience with this office over the years—making it incredibly frustrating to be a long-time customer. That said, Toby has been the one person who’s been very helpful. He’s been responsive, patient, and diligent in sorting out problems, and his efforts have stood out."
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Elizabeth Langford

June 13, 2025

5  out of  5
rating by Elizabeth Langford
"We have been doing business with the company for years. The only draw back is cost for the year."
We responded:
"Thank you, Elizabeth, for your long-term trust and support. We understand that cost is an important factor, and we're always here to discuss any concerns or options that might better suit your needs. Your feedback is invaluable to us."
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Ivar Zemmels

May 25, 2025

5  out of  5
rating by Ivar Zemmels
"Good service"
We responded:
"Thank you, Ivar, for your nice words and great rating! We're happy to know you had a good experience with our service. If you have any questions or need help, just let us know."
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Scott akuma

May 10, 2025

5  out of  5
rating by Scott akuma
"Always willing to help when in a tight spot financially. Great place for insurance😀."
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"